Returns & Exchanges

At Virgo Boutique, we want you to love your new fashion finds, but if something isn't quite right, we offer a 28-day return window for a full refund or store credit. Please ensure all items are returned in their original condition with tags attached to be eligible for processing.

1

Initiate Your Return

Log into our online returns portal using your order number and email address to select the items you wish to send back.

2

Pack Your Items

Securely place the unworn items with original packaging and tags into a mailing bag, ensuring you include the printed return slip inside.

3

Ship the Package

Generate your prepaid shipping label through our portal and drop the package off at your nearest authorized carrier location.

4

Receive Your Refund

Once our warehouse team inspects your return, we will process your refund to the original payment method within 5-10 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing